Microsoft Dynamics 365 Systems Analyst

Description

Murdoch’s Ranch and Home Supply is seeking a highly skilled and experienced Microsoft Dynamics 365 Systems Analyst to join our IT team. The ideal candidate will have at least 3 years of hands-on retail expertise in Microsoft Dynamics 365 and proven ability to bridge the gap between business needs and technical solutions.

This position can be fully remote for candidates residing in: AK, AZ, CO, FL, GA. ID, MT, NE, NV, NC, PA, SD, TN, TX, UT, VA, WY.

As a Murdoch’s Team Member, you will…

• Collaborate with business stakeholders in Purchasing / Finance / Operations/WMS to understand their needs and gather detailed business requirements.
• Translate business requirements Dynamics 365 solutions & processes.
• Conduct gap analysis to identify areas where existing system configuration does not meet business needs.
• Design and document Dynamics 365 solutions that meet business requirements.
• Configure and customize Dynamics 365 modules to support business processes.
• Ensure solutions are scalable, maintainable, and aligned with best practices.
• Coordinate with IT and business team members to ensure successful implementation and integration of Dynamics 365 solutions.
• Develop project plans, timelines, and status reports for stakeholders.
• D365 System Testing and Quality Assurance (including regression testing on upgrades).
• Develop and execute test plans to ensure the quality and functionality of Dynamics 365 solutions.
• Identify and resolve issues and defects during the testing phase.
• Ensure that solutions meet performance standards.
• Work with functional teams to deliver training for end-users and IT staff on Dynamics 365 functionalities and best practices.
• Provide ongoing support and troubleshooting for Dynamics 365-related issues.
• Stay current with new features, updates, and best practices in Dynamics 365 and related technologies.
• Identify opportunities for process and system improvements.

Requirements

As a Murdochian, you must…

• Have extensive experience (3+ years) with Microsoft Dynamics 365 as a Business Systems Analyst or similar role – experience in a Retail environment strongly preferred.
• Possess in-depth knowledge of Dynamics 365 modules (Commerce, F&O, SCM, WMS), Purchasing processes (Procure to Payment), EDI.
• Be proficiency in requirements gathering, business analysis, and translating business needs into technical solutions.
• Have experience with Power Platform (Power Apps, Power Automate, Power BI).
• Possess a strong understanding of business processes and how they can be optimized with Dynamics 365.
• Have excellent problem-solving skills and the ability to troubleshoot complex issues.
• Possess strong communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
• Have experience with data, data management and relational databases.
• Be familiar with Agile methodologies and project management practices.
• Utilize strong data analytics and troubleshooting and problem-solving skills.
• Be proficient with Microsoft 365, databases, and Power BI. SQL query is a plus.
• Investigate root causes and work with cross-functional areas to provide analysis and recommendations for improvement in business operations.
• Recommend cost-saving initiatives and help leaders with implementation.
• Be proficiency in Microsoft office applications especially Excel.

Physical Demands:

• Standing for long periods of time.
• Repetitive wrist movements on the keyboard.
• Close vision for some PC work.
• Bending, carrying, pushing, and reaching overhead are required.
• Heavy and repetitive lifting (no more than 50 lbs).
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Competitive Benefits + Compensation:

• Amazing Employee Discount on everything from clothes to power tools to pet food.
• Multiple Health Insurance options to best suit your needs after 60 days.
• Dental & Vision options to complete your health plan.
• Life Insurance to secure your family’s financial future.
• Paid Vacation allows you to relax and recharge.
• Holiday Pay throughout the year so you can celebrate with your family.
• Paid Sick Time empowers you to stay home and focus on your health without losing pay.
• 401(k) with a generous 4% company match to help plan for retirement.
• Paid Parental Leave to take time to bond with your family’s new addition.
• Community Giving Program matches your donations and provides paid volunteer hours.
• Wellness Program saves you money by lowering medical premiums with credits earned.
• Training Program helps you expand your knowledge and skills with over 250 courses.
• Other various Voluntary Insurance Options.