DevOps Engineer

Dotmatics is a leader in R&D scientific software connecting science, data, and decision-making. Its enterprise R&D platform and scientists’ favourite applications drive efficiency and accelerate innovation. More than 2 million scientists and 10,000 customers trust Dotmatics to help them create a healthier, cleaner, safer world.

Dotmatics is a global team of more than 800 team mates dedicated to supporting its customers in over 180 countries. The company is headquartered in Boston, with teams located around the world.

Dotmatics is backed by Insight Partners, a leading global venture capital and private equity firm investing in high-growth technology and software scaleup companies. Learn more about Dotmatics, its platform, and applications including Prism, Geneious, SnapGene, Protein Metrics, OMIQ, FCS Express and LabArchives at https://dotmatics.com.

Come join us!

As an evolving, global business at the cutting edge of scientific innovation, we offer curious, bright minds from around the world the chance to make immediate impact. We offer meaningful benefits in each market, generous pension/retirement savings plans, equity and a collaborative, remote-friendly work environment centred around core key behaviours and high levels of integrity.

What Do We Need

Dotmatics is seeking a DevOps Engineer to join our global Product Ops team. In this role, you will have the opportunity to apply your knowledge to help improve our processes, infrastructure and security by applying best practices with the latest technologies.

The Product Ops team develops and maintains a variety of shared services and infrastructure across the company, including marketing websites (e.g. Dotmatics.com, GraphPad.com, SnapGene.com, Geneious.com, LabArchives.com), e-commerce and billing systems, software licensing systems, data integrations, APIs, and GraphPad Prism Cloud. Additionally, we work in close partnership with various product-specific engineering teams to provide support and enable systems integrations. Our stack is composed of best-in-class technologies including AWS, Docker, Kubernetes, Bitbucket Pipelines, Pulumi, Grafana, Sentry and more.

In this role you will get to:

• Collaborate with engineering and product stakeholders to address needs
• Create and document infrastructure as code with Pulumi
• Help implement best-practices for our AWS infrastructure
• Build and maintain deployment pipelines and associated operations
• Manage existing infrastructure in production and development environments
• Perform load testing and recommend improvements for engineering
• Monitor critical systems for uptime, performance and security
• Troubleshoot and resolve reliability issues in production
• Help us learn and adopt DevSecOps practices with the team
• Identify issues and opportunities to improve our security posture
• Implement observability, endpoint protection and incident response systems
• Assist with penetration tests and issue remediation
• Upgrade and improve overall architecture for scale and security
• Implement backup and disaster recovery plans and testing recovery periodically

We are looking for people who have 4+ years experience with high traffic applications and complex technical infrastructure. You will be someone with a proven background in supporting cloud environments, with hands on experience translating AWS well-architected principles into action.

The Key Skills We Are Looking For

• AWS (EKS, ALB, EC2, S3, RDS, CloudFront, Route53, etc)
• Infrastructure-as-code (Pulumi, Terraform, CloudFormation)
• Javascript/Typescript
• Docker, Kubernetes, Nginx and Apache
• CI/CD pipelines (e.g. BitBucket Pipelines)
• APMs and logging (e.g. Sentry, DataDog, Grafana, Prometheus, Loki)
• Scripting languages (e.g. bash, Python)
• Linux administration and networking (e.g. HTTP/2)
• Microservice and serverless architectures
• Databases (e.g. PostgreSQL, MySQL, MongoDB)

You may also have

• AWS certifications or similar credentials
• EPP and EDR solutions (e.g. CrowdStrike, SentinelOne)
• Enterprise IT security standards (e.g. ISO 27001, SOC2)
• Prior work experience in company handling sensitive customer data

Research shows us the confidence gap and imposter syndrome can get in the way of meeting outstanding candidates, so please don’t hesitate to apply — we’d love to hear from you.

By submitting your application, you agree that Dotmatics may collect your personal data for recruiting, global organization planning, and related purposes. Dotmatics Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Dotmatics use of your personal information.

Dotmatics is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.